Privacy & Security Policy

» Our Privacy Policy GoldmanBros.com LLC privacy policy helps to inform you of the information gathering practices used for GoBros.com including: What personal information is collected Who is collecting the information How your information is used With whom your information may be shared What options are available to you regarding collection, use and distribution of the information The security procedures in place to protect you against the loss, misuse or alteration of information under our control How you can correct any errors regarding your personal information If you have questions or concerns regarding this statement, you should contact our Customer Service Department. ^ top » Visiting GoBros.com Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and to maximize the efficiency of our Web servers. Except as provided in this privacy policy, we will not share this data with any other parties. ^ top » Using Cookies "Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize your shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized goldmanbros.com features. Cookies allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish. ^ top » Ordering from GoBros.com When you order from GoBros.com, we need your name, email address, shipping address and credit card information. This data is used to process your order, ship it and for all email shipping/billing confirmations. Except as provided in this privacy policy, we will not sell, rent, or disclose your information to any other parties without your consent. (Should a situation arise, we will cooperate fully where we are required by law or requested by a law enforcement agency to provide information about a customer.) Traffic patterns and site usage data is gathered to improve our site design and provide you with a fulfilling shopping experience. ^ top » Opening your GoBros.com Account To open your account, we will need your basic contact information. Except as provided in this privacy policy, your account info is not shared any other party without your consent. (Should a situation arise, we will cooperate fully where we are required by law or requested by a law enforcement agency to provide information about a customer.) You can correct your account data by clicking on "Your Account" in the top navigation bar on our site. We may notify you about sales, special offers and new site features if you agreed to be included in our email lists. To customize the information you want to receive from us, simply sign on and select newsletter type(s) you wish to receive by clicking on "Email Subscriptions". ^ top » Customer Service In addition to being able to contact our Customer Service Department via phone, you may also send us a message. Your emails are stored within our system so that we may reference them to properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with any other parties without your consent. ^ top » Email Forms You can use our forms to send us product sales and information inquiries. This data is used to assist you with your inquiry. Except as provided in this privacy policy, this data is not shared with any other parties without your consent. ^ top » Our Third Party Relationships We have established several relationships with third party vendors to better serve you. Affiliates: From time to time we may establish an affiliate program. An affiliate program allows other Web sites to earn money by linking customers to our site from their sites. These affiliates can only access data about the number of transactions and their resulting earnings. They cannot access your personal information. If you choose to apply to any of our affiliate programs, we use the information you give us strictly for conducting business with you. Order Fulfillment: Certain vendors of ours may provide customer order fulfillment and shipping services on our behalf. These vendors have access only to your shipping information. These vendors have agreed to not use any of your information for any other purpose. Credit Card Processing: We use a third party merchant bank to process your credit card orders. They are supplied with your data for credit card authorization and fraud detection only and they are restricted from using the data for any other purposes. Web Site Evaluation: From time to time, we engage certain third parties to observe, track and report on the behavior of the users of this Web Site in order to improve the performance and features of GoBros.com. These third parties will only have access to information contained in our site log files and cannot access your personal information. Marketing and Promotion: We may engage certain third parties to assist in the creation of marketing and promotional offers (i.e. e-mails) to those customers who have agreed to receive such offers. These third parties will not have access to your personal information. Also, we may share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. We will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product. We will not sell or distribute your personal information in any way shape or form. ^ top » Security Policy We use Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign on our site is making a purchase or accessing your personal account information. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID (your email address) and password. This password is for your protection. ^ top » Changes to Privacy Policy If your personal account information is to be used differently from that stated at the time of collection, we will notify you via email. You will have a choice as to whether your information is used in this updated manner. If we make any material changes in our privacy policy that do not affect your information already stored in our database, we will post a prominent notice on our web site notifying you of the change(s). In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. ^ top » Questions about our Policies If you have any questions regarding your privacy or any of our policies, please contact us . ^ top