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Home > Help > Top 5 FAQs

Top 5 FAQs

Q: How can I save items for later purchase?

A: Saving items for purchase later is simple, just follow the steps below:

  1. Shop for the product.
  2. In the list of products on the display page click on "» more info..." or the product thumbnail image to proceed to the product detail page (if not there already).
  3. On the product detail page, click on the button "+ Add To Wish List".
  4. You'll then be taken to the Wish List page that shows your item listed as a favorite.

Please note that with most Web browsers, the default settings will allow you to return to the site on a later date and view your favorites list intact. If you have any problems related to your Wish List being lost from session to session, please be sure that cookies are enabled in your Web browser. For more on cookies, click here.

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Q: How can I easily reorder the same product(s)?

A: You can reorder your products using the method below:

  1. In the store, click on "Your Account". Then login to your account. Once logged in, click on Order Info. Then search the order number of the previous order that contains the products that you'd like to reorder. Then you can print out the order and enter the product SKUs into the site search to find the products and reorder them.
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Q: How do I redeem my Gift Certificate?

A: To use your gift certificate, just follow the simple steps below:
  1. Click on "my account" then click on "My Balance".
  2. In the boxes provided, enter the promotional code exactly as it appears.
    (Note: Codes are case sensitive.)
  3. In the box below that, enter your account password.
  4. Then click "Enrich Balance".
  5. If your discount qualifies, it will be displayed in the store credit summary.
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Q: How do I apply my Discount Coupon?

A: To apply your Discount Coupon, just follow the simple steps below:
  1. Click on "View Cart"
  2. In the "Discount Coupon" dialog box at the bottom of the screen, enter the coupon code in the textbox and click "Submit".
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Q: What is your Return Policy?

A: Most items can be returned under the guidelines of our detailed Return Policy.
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 GoBros.com Knowledge-Base Brand Shops

180s, Carhartt, Columbia, Cutters Gloves, Douglas Pads, Duofold, Gold Toe Socks, McDavid, Mountain Hardwear, Outdoor Research, Phiten, PolarMAX, Seirus, Shock Doctor, SmartWool, Thorlo socks, Under Armour, Wigwam socks
*Also see... Carhart, Carharts, Carhardt, Smart Wool, Thorlos, Underarmour, Under Armor, Underarmor


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