Top 5 FAQs

Q: How can I create a wish list and save items for purchase? A: Saving items for purchase later is simple, just follow the steps below:     1.  If you are a registered user, log-In to your GoBros Account, or if you do not have an account, create a New Account now.     2.  Once you have logged-in to your account simply find the desired item(s) you would like to add to your wish list.     3.  On the product page, click the tab marked "Product Tools" to access your wish list.     4.  Select the desired color/size in the dropdown menu and click the "add to wish list" button located in the Product Tolls Tab.     5.  Once an item is in your wish list, you can e-mail the information to a friend, add to your cart, or save the item for a later purchase.   Please Note: Adding an item to the wish list does not reserve inventory.  Most Web browsers, by default will allow you to return to the site on a later date and view your favorites list intact. If you have any problems related to your Wish List being lost, please be sure that cookies are enabled in your Web browser. For more on cookies, click here. ^ top Q: How do I track the status of my order? A: An e-mail is automatically sent to your e-mail address confirming order creation and again upon shipment.  Your shipping e-mail contains tracking info.     1.  If you are a registered user, you can also track the order on your own, by accessing "Order History" in your GoBros Account.     2.  Registered & Unregistered users can also track orders by entering the Order#, Last Name and Zip Code at the bottom of the Log-In page. ^ top Q: How do I redeem my Gift Certificate? A: To use your gift certificate, simply follow the steps below:     1.  Add the desired item(s) to your shopping cart.     2.  Proceed to checkout and enter your billing/shipping information.     3.  In Step 4 of the checkout process (Payment Information) select "Gift Certificate" as your payment method and enter the code below. Please Note: Gift Certificate codes are case sensitive and must entered exactly as the appear.  ^ top Q: How do I apply my Discount Coupon? A: To apply your Coupon Code, simply follow the steps below:     1.  Add the applicable item(s) to your cart.     2.  Prior to checkout, enter the Coupon Code (exactly as it appears) under the Pricing & Discount section at the bottom of the cart page.     3.  Click "Submit" and proceed to checkout.  Savings are automatically displayed.  ^ top Q: What is your Return Policy? A: Most items can be returned under the guidelines of our detailed Return Policy. ^ top