Returns & Exchanges

Return Policy

Don't love your GoBros purchase? We want you to be happy. GoBros will gladly accept returns and exchanges for items returned in their original condition up to 60 days after you place your order. Please note that items showing signs of wear or those that are missing original packaging cannot be accepted for return and will be returned to you at your cost. If you have a concern about the fit or style please feel free to try them on after carefully removing them from their packaging and before wash or wear.

The basic steps to send back your exchange are as follows:

• Pack the item(s) securely
• Enclose the appropriate portion of the original packing list (see the back of your receipt) with your item and include the order number and reason for return
• If you are making an exchange, clearly notate which item(s) you would like to be shipped (include quantity, color, and size as well as the Manufacturer ID)
• We recommend that you use insured USPS Mail or UPS Ground for the protection of your return.
• All return shipping charges must be prepaid by the customer. We do not accept C.O.D. deliveries.

Mark the outside of your package with your order number, and send the package to:

GoBros.com
Returns Department
15310 Minnetonka Industrial Rd.
Minnetonka, MN 55345-2115

You can expect a refund in the same form of payment used for your purchase, within 5-14 business days of our receipt of the returned item(s). We are proud to spare our customers restocking fees and re-shipment costs on our end.