Shipping & Returns

Faster than a Runaway Ski

General Shipping Policy

GoBros is proud to offer free shipping for all orders delivered within the U.S. We ship to all states, including Alaska and Hawaii, Military APO/FPO addresses, and U.S. Territories. When placing your order, please note the following:

  • Due to high volume, Holiday orders must be placed by December 17th via free economy shipping and December 18th via USPS priority shipping for delivery prior to December 25th.
  • Orders must be placed by 12 PM CST to guarantee the selected shipping method used at checkout.
  • Same day shipping does not apply to items marked as "Ships in 1-3 Business Days" or "Ships in 3-5 Business Days."
  • Orders received on non-business days (Saturday, Sunday, and holidays) or placed after 12 PM CST will not be shipped until the first available business day.

Shipping Rates

Economy (3-5 business days).............................FREE
USPS Priority (2-3 business days) ....................$5.95
UPS Ground (2-5 business days).......................Calculated at Purchase
3-Day .................................................................Calculated at Purchase
2-Day .................................................................Calculated at Purchase
Overnight ...........................................................Calculated at Purchase
APO/FPO (5-30 business days).........................FREE (See Below)

Return Policy

Don't love your GoBros purchase? We want you to be happy. GoBros.com will gladly accept returns and exchanges for items returned in their original condition up to 60 days after you place your order. Please note that items showing signs of wear or those that are missing original packaging cannot be accepted for return and will be returned to you at your cost. If you have a concern about the fit or style please feel free to try them on after carefully removing them from their packaging and before wash or wear.

The basic steps to send back your exchange are as follows:

  • Pack the item(s) securely
  • Enclose the appropriate portion of the original packing list (see the back of your receipt) with your item and include order number and reason for return
  • If you are making an exchange, clearly notate which item(s) you would like to be shipped (include quantity, color, and size as well as the Manufacturer ID)
  • We recommend that you use insured USPS Mail or UPS Ground for the protection of your return.

Clearly mark the outside of your package with your order number, and send the package to:

GoBros.com
Returns Department
15310 Minnetonka Industrial Rd.
Minnetonka, MN 55345-2115

You can expect a refund in the same form of payment used for your purchase, within 3-7 business days of our receipt of the returned item(s). We are proud to spare our customers restocking fees and re-shipment costs on our end.

Shipping to a Military APO/FPO Addresses

If you are shipping to an APO/FPO address, please follow the below steps during checkout:

  1. Enter APO or FPO as your ship to city.
  2. Select AA, AE, or AP as your ship to state.
  3. Select the United States as your ship to country.
  4. Select APO/FPO USPS as your shipping method.

All APO/FPO locations utilize U.S. zip codes.  Do not select a foreign country in your "ship to address" or your package may be routed incorrectly. Be sure to select the shipping method reserved for U.S. military to ensure your package is sent via USPS.

Please Note: some restrictions for APO/FPO locations do apply. Items that are sent to APO/FPO Addresses must be shipped via the United States Postal Service ONLY and cannot be "rush" delivered. Items that are sent to APO/FPO Addresses make take up to 30 days for delivery.